This course is Aerospace & Aviation sector skill council approved course and it familiarizes students with the roles and responsibilities of cabin crew, focusing on onboard passenger services, meal and beverage services, aircraft interiors, and seat configurations. It covers embarkation and disembarkation procedures, inflight announcements, galley operations, and cabin services across different zones. Students will also learn about handling passengers requiring special assistance, different types of aircraft, safety demonstrations, and basic first aid, preparing them for the professional demands of the aviation industry.
Course Contents :
Functions and Responsibilities of a Cabin Crew, Meal Services on Board, Beverages ,
Aircrafts interior, Seat configuration, Embarkation, Disembarkation procedure Inflight announcement,
Galleys, special handling passengers, Cabin services in different zones, Types of Aircrafts, safety demonstration,
First Aid.
Attitude, Learning and Knowledge, Motivation, Empathy, Customer care, complaint
handling, Time Management, Stress Management, Formal dressing, Grooming and its importance, Basic Hygiene and Body
Language, Diet and Fitness, Skin Care, Hair care, Make Up.
Effective Communication, Reasons for Miscommunication, Developing Vocabulary,
Icebreaker-Meeting and Greetings Intro to Formal and Informal vocabs n and Public Speaking, Preparing for
Interviews, Group Discussion.
Job Opportunities : Students can work as Cabin crew, Air hostess,
Flight Purser, Ground Staff.